Back to all

Tuffy Chicago (Diversey Pkwy) Automotive Tips: Diagnostic Service

October 22, 2018

Imagine waking up one morning with a stomach ache. You pick up the phone, call the doctor’s office and say, “I’ve got a really bad tummy ache. How much will it cost to make me feel better?” Of course you wouldn’t do that. You know that there could be a lot of reasons for your symptoms and that the doctor will have to examine you, ask some questions and probably run some tests before she can tell you what’s wrong and give you treatment options.

This same scenario plays out every day at Illinois auto repair facilities. When the cause of the concern isn’t obvious, the car will need to undergo a diagnostic examination. The typical car has about 30,000 parts, including several networked computers and miles of wiring. Finding exactly what is wrong can be very complicated and take some time. The most experienced technicians at Tuffy Chicago (Diversey Pkwy) in Chicago are the ones who tackle the difficult diagnostic jobs. Once they have determined the cause of the trouble, they can work out the plan for how to fix it and tell you how much it will cost.

When you think about it this way, it makes perfect sense that, 1) the Tuffy Chicago (Diversey Pkwy) service advisor cannot provide an estimate before the diagnosis is done, and 2) there is a charge for auto diagnostic services in Chicago. You expect to pay for an office visit to the doctor and for any necessary tests before you can be presented with your treatment options and costs; same goes for your vehicle.

We know it can be frustrating for Chicago drivers when something is wrong with your car and you aren’t sure what is going to be involved in getting it fixed. We are passionate about helping you through the process, communicating with you at each step along the way. We have highly trained diagnostic technicians and technologically-advanced diagnostic equipment to uncover the cause of your trouble. We use quality replacement parts to help make sure you stay on the road after the repair is done. That’s our prescription for automotive peace of mind.

Give us a call.

Tuffy Chicago (Diversey Pkwy)
1400 West Diversey Pkwy
Chicago, Illinois 60614
773-929-3622

More articles from Tuffy Chicago

3 Winter Windshield Tips (Care of Windshield)

November 17, 2024

Cold weather can present some real challenges when it comes to your vehicle's windshield. Think of it. Your windshield is your window to the world when you're driving, and clear visibility is extraordinarily important for safe travels. So here are 3 tips to ensure that your windshield can do it... More

When "Shady" is a Good Thing

November 10, 2024

Just like your skin can burn from too much sun, so can the paint on your vehicle. It can turn dull, oxidize and fade the more ultraviolet rays beat down on it. One solution is to park in a shady spot, or you can buy a cover for your vehicle and put it on when you know it's going to be sitting in... More

Braking Good (Brake Drum Replacement)

November 3, 2024

Maybe your vehicle feels like Breaking Bad. In other words, when you brake, things are bad. You may find it takes you a longer distance to stop, you feel a vibration, or its pulsating when you depress the brake pedal, or perhaps your vehicle pulls to one side. Those can be symptoms of failing b... More