December 29, 2024
You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name." The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.
That comfortable relationship can extend to professionals you deal with, too. Think of your accountant, your dentist, your doctor. Most people try to stick with the same person or firm in those businesses. They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record.
Ideally, you should have that same relationship with your automotive service facility, like your friends here at Tuffy Chicago (Diversey Pkwy). You may have tried several facilities over the years until you found one that did good work at a reasonable price. The longer your relationship with your service facility, the better the people there understand your wants and needs.
And you trust them to only perform repairs you really need and not try to sell you parts and services you don't.
For most of us, it's a great feeling when you walk in the door and you're greeted with a smile. That goes for us at Tuffy Chicago (Diversey Pkwy) as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Tuffy Chicago (Diversey Pkwy), we appreciate your loyalty as a customer. Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.
Tuffy Chicago (Diversey Pkwy)
1400 West Diversey Pkwy
Chicago, Illinois 60614
773-929-3622
December 22, 2024
If your vehicles power goes to the rear wheels, then you have something called U-joints in the drivetrain. U-joints are connectors that allow the rotating power from your vehicles engine to deliver its power through a driveshaft to make the rear wheels rotate. You need U-joints because the surfa... More
December 15, 2024
Its just common sense that your vehicle will drive better if all the wheels are lined up with each other and the road the way the engineers intended. When theyre not, that is called being out of alignment. Here are some signs that your alignment has problems. Your steering wheel isnt straight... More
December 8, 2024
You may have heard about an important part of your vehicle's engine called a timing belt, and many know that if that belt breaks, it can cause some very serious engine problems. Not all vehicles have them, and the ones that do generally have smaller engines. The timing belt keeps the engine sy... More